The Galbraith Guarantee
“If necessary, your results will be confirmed by repeat analysis or there will be no charge for the additional work.”
We guarantee the accuracy of information on our reports. If you suspect that a result is not correct, please contact our Technical Services Department at 877-449-8797 or firstname.lastname@example.org to discuss your concerns.
If requested, we’ll do additional testing in the laboratory to investigate. If the retest results do not agree with the original result, there will be no charges for the additional testing. However, if the retest result agree with the original (generally within 10% error), then the additional testing will be billed at the current price.